Returns & Refunds

1. Consumers

As this website does not currently offer online sales, no consumer returns or refund terms are in effect. Conditions for returns, exchanges and refunds will be published on this page when sales commence.

2. Business customers (B2B)

Quality non-conformity, quantity discrepancies and transit damage in business transactions are handled in accordance with the quality and inspection provisions of the relevant agreement.

3. Contact

Please direct transaction enquiries to info@ennjapan.com.

The contents of this page may be updated as commercial arrangements and agreements are finalised. If the language versions of this page differ, the Japanese version prevails.